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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

sharon white

October 25, 2023

5  out of  5 rating by sharon white
"It was a pleasure working with Madison, she took the time to make sure I had coverage that suited my needs, was very thorough & knowledgeable. Provided me with good coverage with reasonable rates."

Adara W

September 20, 2023

5  out of  5 rating by Adara W
"Switched my home and auto insurance with Madison and had amazing service! Madison was able to explain everything so I could understand it and I received a better rate and coverage than my previous insurance!"

Jeff Savage

September 18, 2023

5  out of  5 rating by Jeff Savage
"We dealt directly with Madison when switching over to State Farm and we could not have asked for a better experience. She was very knowledgeable and extremely helpful while getting us set up with home and auto policies that matched our needs. Everyone we met in the office made us feel at home and appreciated. Thank you again for all your help."

Kelly Denton

August 15, 2023

5  out of  5 rating by Kelly Denton
"Madison is amazing! Very friendly. She explained everything in a way that I could understand."

Joshua Rackovan

August 14, 2023

5  out of  5 rating by Joshua Rackovan
"I spoke and worked with Prince inside of the office today, not only was the entire staff friendly and knowledgeable but it was a very easy process. Highly recommend the team at this office to anyone looking for a better policy and better customer service experience."

Daphne Chandler

July 21, 2023

5  out of  5 rating by Daphne Chandler
"My agent was a true Prince. 😉 He was professional, personable, and very helpful. No complaints."

Alexis Boyer

July 10, 2023

5  out of  5 rating by Alexis Boyer
"Worked with prince, great customer service, super informative, great attitude."

Paul Johnson

July 6, 2023

5  out of  5 rating by Paul Johnson
"Awesome service Extremely friendly Best rates"

Morgan Ivester

July 6, 2023

5  out of  5 rating by Morgan Ivester
"Madison was great and helped me so much with all my questions! Highly recommend them!"

Marissa Recar

June 23, 2023

5  out of  5 rating by Marissa Recar
"Great service!"

abigail bourbon

June 21, 2023

5  out of  5 rating by abigail bourbon
"Absolutely LOVE Amanda and all her staff! The office is such great help when I need anything! They are willing to answer any questions and get me what I need! Wouldn’t choose anyone else!"

Stacie Davis

June 21, 2023

5  out of  5 rating by Stacie Davis
"I had been with my prior insurance company for 5 years, they continued to increase my premium even though I have had no accidents. Lauren Wells helped me find a policy that covered us MORE but we paid LESS!! We now have a rental policy added but again overall paying less!! Everyone at Amanda Shipman’s office are always so helpful and eager to help! Customer service is better than anywhere else and you’d be a fool to go anywhere else for coverage!"

Ashley Dickey

June 21, 2023

5  out of  5 rating by Ashley Dickey
"All the girls are super sweet and very helpful! Answered all my questions and was more than happy to get me hooked up with the best plan!"

4rhomestead

June 21, 2023

5  out of  5 rating by 4rhomestead
"Switched to State Farm with Amanda Shipman’s office after 30 plus years! They are fast and efficient always kind and helpful with my 101 questions! Love the app and ease of use and the savings of the drive safe and save program. Thank you to Amanda and Lauren and the staff for going above and beyond."

Richard Missey

June 21, 2023

5  out of  5 rating by Richard Missey
"I love the personalized service offered at this agency. We have used Amanda Shipman State Farm for insurance and financial planning. I recommend them for all of your insurance needs."

Elizabeth Carrow

June 21, 2023

5  out of  5 rating by Elizabeth Carrow
"I've never had an issue. The ladies are always so friendly and helpful. I've made many changes to my policy and it always goes smoothly."

Ari

June 20, 2023

1  out of  5 rating by Ari
"I added my first vehicle to a new policy last September. 9/28 we paid nothing down, the payment didn’t come out until 10/15. Awesome right? Well fast forward to getting our second vehicle last month- Added this vehicle to the plan 5/30. They made me pay 188$ down and said it was for that next month. Okay whatever. I was irritated because I was quoted 150$ per month but I figured the 30$ more was just an extra charge for adding the vehicle. 6/15 comes, and they charge me another 125$ for this second vehicle. I called and they said I paid 188$ to cover this ONE car from 5/30 to 6/15. TWO WEEKS. The 125$ that came out 6/15 covered that same car from 6/15 to 7/15. Tell me how exactly does this make sense?? How are they allowed to charge me almost 200$ for TWO WEEKS of coverage? The only answer they gave me as to why the FIRST car wasn’t charged this way was “that’s just how the policy is” So basically these people charged me more than double what I paid with my first vehicle, FOR THE SAME PLAN on this second vehicle. Thanks State Farm:) love to see it. Edit- I have a voicemail from the billing lady saying I paid 188$ for 5/30-6-15. That’s exactly what she says in the voicemail. At the end of my actual phone call with her, she denied ever saying anything about “two months down” after previously bringing it up at the beginning of the phone call. I went to Eric schweiss in Farmington, and he went over my bill history and policy. He explained every bit to me. I’m paying a month ahead, I DID NOT pay 188$ for two weeks of full coverage like she had stated (I have the voicemail) My last vehicle was automatically set to start two days after I added it to the plan-on the 1st of the next month, so I wouldn’t have to pay a month ahead. This time they made me pay ahead even tho I added the vehicle on the second to last day of the previous month. Assuming they automatically did it as a kindness last time? Not sure why it wasn’t done the same this time."

Marina Madsen

March 1, 2023

5  out of  5 rating by Marina Madsen
"My Agent was Prince Evans. 100% would suggest him to anyone. Answered all my questions no matter how many times I asked them. Polite and very knowledgeable. Was like talking to a friend."

Melissa H

February 17, 2023

5  out of  5 rating by Melissa H
"I have been a client at Amanda's office for almost 3 years now. The experience is awesome. She has a very talented staff who are all caring and compassionate. They always have your best interest at heart. Working with Lauren is so much fun. She definitely knows her stuff and there is Noone I trust more to handle my policies! Thank you all for your hard work and dedication 🙏"

Michelle Anglin-Heisserer

November 3, 2022

5  out of  5 rating by Michelle Anglin-Heisserer
"Amanda and her team truly care about her customers and community and provide top notch customer service!! Highly recommend this agency to help with your insurance needs!!"

kathy jarrell

October 12, 2022

5  out of  5 rating by kathy jarrell
"Melissa provided excellent customer service. The details she explains were very lucrative and on point! Ps during my career I taught customer service and I would hire her in a heartbeat!"

Vegan Vibes

October 6, 2022

5  out of  5 rating by Vegan Vibes
"Melissa was super patient, helpful, personable and knowledgeable. Absolutely thrilled with her service. ❤️"

ItzOvr9000production

August 31, 2022

5  out of  5 rating by ItzOvr9000production
"Fast and friendly."

Sarah Miller

August 30, 2022

5  out of  5 rating by Sarah Miller
"Amanda made switching insurance so effortless on my part. She got a great rate on great coverage and is saving me over $40 a month from my previous insurance provider. She is super helpful and so nice which made switching even more easy and really took a weight off my shoulders. From quote to switch the process was literally only a day. If your on the fence I say just give her a call and see what she can do for you!"

Matt Hollowell

July 7, 2022

5  out of  5 rating by Matt Hollowell
"Working with this office is always a pleasure. Very friendly staff and they really care about your experience you have with them every time you talk to them, even on the small things! They are thorough in handling your policies and I never have to question if they are being handled right. I would highly recommend working with them!"